Disaster Courses
Prior to registering for any disaster services training courses, all prospective disaster volunteers must have completed a volunteer application, basic background check and volunteer interview.
Introduction to Disaster Services
Introduction to Disaster Services is an online, basic level course consisting
of three separate learning modules that will introduce participants to
American Red Cross Disaster Services and allow them to discover how
volunteers support this critical mission and to explore ways they can
become involved in a local chapter.
This course is a prerequisite to all other Disaster Services training.
This course is available online by clicking here.
Fulfilling our Mission: Translating Your Compassion Into Community Action
Fulfilling Our Mission: Translating Your Compassion into Community Action is a basic, entry level instructor-led course, which introduces potential disaster volunteers and members of other local agencies to the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters. The course will enable individual volunteers to translate their care and compassion for their community into action and provide information to other community agencies on Red Cross work and possible partnership in preparation for and response to a disaster.
Prerequisites: Introduction to Disaster Services
Mass Care Overview
Mass Care Overview is designed to introduce the learners to the activities for the Mass Care group. It involves video segments, instructor lectures and classroom activities.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission
Client Casework: Providing Emergency Assistance
Client Casework is an instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client’s immediate disaster-caused or disaster-aggravated needs.
This learning experience consists of a series of short instructor and video presentations interleaved with class discussions, which focus on the skills, knowledge and attitudes required of a Red Cross caseworker. This learning experience culminates in an interactive, hands-on simulated activity during which participants are provided the opportunity to conduct interviews, assess client needs and determine the appropriate assistance, using the tools and resources available to caseworkers.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission
Logistics: An Overview
Logistics: An Overview is designed to give the learners an overview of the Material Support Services group and the activities associated with it. The course consists of lectures and group activities.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission
Logistics Simulation
Logistics Simulation is designed to give the learners the opportunity to practice using the skills and knowledge from Logistics: An Overview.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission, Logistics: An Overview
Shelter Operations
This instructor-led course is designed for the learners to acquire knowledge of Red Cross policies and procedures for setting up, running and closing a shelter during a disaster. The course includes lecture and group exercises.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission, Community Services Overview or Mass Care Overview
Shelter Simulation
This instructor-led simulation is designed for learners to acquire knowledge of Red Cross policies and procedures for setting up, running and closing a shelter during a disaster.
Prerequisites: Introduction to Disaster Services, Fulfilling Our Mission, Shelter Operations